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Refund & Shipping Policy

100% No-Risk Promise. Order right now with confidence. Try out your OolaTea LTD ‘Product’ for 30 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in giving it a try. Even if you just don't like the flavor, you can get your money back! Within 30 days from purchase, if you are unhappy and would like a refund for your OolaTea LTD ‘Product’, here’s exactly what to do:

Contact the OolaTea LTD support team by emailing support@oolalife.com. We will gladly provide you with our return address, so as not to waste any materials. This is an easy and effortless process. Return the OolaTea LTD 'Product', the invoice that you received, and the confirmation number you have been assigned. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the canister within 30 days from the date of original purchase for the refund to be valid.

We will refund your entire order, excluding return shipping costs, as long as all products purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.

All matters regarding returns of OolaTea LTD must be conducted with place of purchase (OolaTea.com, OolaTea LTD authorized reseller, ect). Returning an OolaTea LTD ‘Product’ without complying with our policy will unfortunately deem your transaction non-refundable. OolaTea LTD defines ‘Product’ for the purpose of this policy as the sum of the following parts:

  • all OolaTea LTD physical products (sealed bags/containers containing unaltered OolaTea LTD product)

Products resold by persons, parties or entities, not granted warranty protections in a mutual agreement with OolaTea LTD are not authorized for reimbursement in the event of return under this policy.

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