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FAQ

CBD tea

What is CBD?

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Cannabidiol (CBD) is a naturally occurring compound from the cannabis plant most often associated with a feeling of relaxation and calm. CBD is one of the primary cannabis compounds that has similar medicinal benefits as THC, but does not give consumers the feeling of being “high”. In short, CBD retains the health benefits, while eliminating the psychoactive “high” effect.

Why CBD?

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Science explains that Cannabidiol (CBD) interacts with the body’s Endocannabiniod System (ECS) to support physiological, biological and psychological responses. When the body’s ECS is supported with the proper levels of CBD, your body, mind and spirit achieve harmony and balance. This “state of balance” in science is called homeostasis and is fundamental for your health and well-being.

Is all CBD created equal?

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No. With the laws changing and the demand for CBD high, the CBD world has become hyped up and noisy. Quality matters. Bioavailability and absorption matters. When you see high quantities of CBD and ridiculously low prices in the marketplace, run away. Producing quality CBD that is readily bioavailable to your body is a process that takes time and costs money. Stick with brands you trust. OolaTea was founded by two natural healthcare doctors who are international best-selling authors on the topic of life-balance. Their 100% focus is on creating books, products and services that help you and those you love find more balance in life.

What are the benefits of water-soluble CBD?

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CBD is an oil in its natural form. Our bodies are mostly water. Our Brains are 80% water, Cells are 90% water, and our blood is 85% water. In short, oil and water don’t mix. Benefits of water soluble CBD (vs. oil) are many, but the 3 most notable are:

Efficacy: increased bioavailability means increased absorption. Greater absorption means less CBD is required to get the desired effect.

Taste: to many, CBD oil has a foul and unpleasant taste. Water-soluble CBD is tasteless and odorless. By infusing water-soluble CBD into OolaTea, all you will taste is the amazing flavor of the perfectly paired natural tea blend.

Affordability: quality CBD is expensive. Many CBD oil companies recommend daily dosage can cost $700 – $1500+ a month! The reason they recommend so much CBD is because much of that CBD oil is not being absorbed (in some studies, as little as 6%) and is being passed through the body. Water-soluble CBD increases bioavailability which increases absorption, thereby reducing the cost to you.

What is bioavailability and why does that matter?

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Bioavailability is the #1 thing that vitamin companies, pharmaceutical companies, nutraceutical & supplement companies work diligently to improve. In short, it doesn’t matter how much of a dietary supplement that you ingest, what matters is the amount you absorb and make available to your body. With the high cost of quality, this is especially true with CBD. Improved bioavailability means greater absorption. Greater absorption means more of the health benefits of CBD find their way into your body at a fraction of the dose of many of the CBD oils.

Will I get "high" from drinking CBD OolaTea?

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No. CBD is the non-psychoactive component of the cannabis plant. However, you will feel relaxed. In order to label our products “Free of THC" (the psychoactive/high component), they have been tested by an independent lab and meet the stringent guideline of less than 0.3% THC. In short, CBD OolaTea is focused on your "health” and not the “high.” You can find the third party lab report listed by each CBD product we sell.

Is CBD legal to buy online?

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Yes, CBD is legal to purchase online – as long as it is derived from industrial hemp and not marijuana. At OolaTea, we have vetted our farms, and only procure CBD as an isolate from hemp to fully comply with this regulation. When third party lab tested, our CBD tea line came up “ND” (none detected) for THC (the psychoactive component). Each state has their own regulations and laws pertaining to CBD. Please educate yourself on your state’s regulations before purchasing or using CBD.

Is it legal to fly with CBD?

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Based upon a recent ruling, a May 2019 Huffington Post article wrote, “CBD, or cannabidiol, is a non-psychoactive compound found in cannabis plants. In the 2018 farm bill, the federal government legalized hemp ― a non-intoxicating form of cannabis ― and CBD that’s derived from hemp plants. As long as travelers have CBD in forms that adhere to the regulations in the farm bill, the TSA will now permit it on an airplane.”

Our CBD is all hemp derived and meets this criteria. Even with this, we have heard random cases of TSA agents and local authorities not understanding the difference between hemp-derived CBD and CBD from marijuana (which often contains over 0.3% THC). We have posted our third-party lab results for each CBD product. Keep this handy if you are concerned.

What are the health benefits of CBD?

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The most common attributed health benefits of CBD are:

Anti-Anxiety*

Enhanced Sleep*

Chronic Pain Management*

Neuroprotective Benefits*

*These statements have not been evaluated by the food and drug administration (FDA). These products are not intended to diagnose, treat, cure or prevent any disease.

Why CBD and Tea?

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At OolaTea, we are focused on your health. While many companies are infusing CBD in brownies and gummy bears, tea has health benefits of its own. By infusing healthy tea with CBD, you not only gain the benefits of CBD, but add the health benefits of premium craft tea.

Why is essential oil recommended in some teas, but not CBD OolaTea?

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In our Infused Line of OolaTea we have 28 blends of tea that are awesome as “stand-alone” teas, but are enhanced with the addition of essential oils. This line of certified organic teas is specifically formulated to be paired with essential oils. The verified consumable essential oils recommended add to the flavor profile, and turn tea drinking into an experience. With CBD OolaTea, it’s different. Bioavailability, absorption and proper dosing of CBD is priority number one. We want to make sure a controlled amount of quality CBD is making it into your body. Additionally, to many, CBD oil has a foul and unpleasant taste. Our process not only makes CBD water soluble (thereby increasing bioavailability and absorption), it also converts CBD to a tasteless and odorless form. Therefore, all you will taste is the amazing tea, all while getting the life-balancing benefits of CBD in your body.

What are CBD Honey Pearls?

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OolaTea's CBD Honey Pearls were created for a very specific purpose - to provide a natural sweetener with a controlled 10mg dose quality water-soluble CBD. Originally created to increase the CBD dose of our teas, customers have discovered the great flexibility CBD Honey Pearls provides. This product is ideal for non-tea drinkers and for those whose busy lifestyle requires CBD while on the go. In convenient and portable 10mg packets, add water-soluble CBD to any food or beverage you choose. Oatmeal, your favorite cup of coffee, a smoothie, yogurt, your favorite tea… you choose. CBD Honey Pearls allows you to take CBD your way, on your timeline, and all in a controlled 10mg CBD dose in a packet made for those on the go.

How much CBD should I take?

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Sensitivity to CBD varies from individual to individual. Body size, age, and individual absorption rates all can be factors that affect proper dosage. Daily users find between 10-20 mg (once or twice per day) of our water-soluble CBD is enough to achieve the desired benefits. If you are new to CBD, we recommend a 28-day trial of CBD to see if it is a good fit for you and your health goals. This is what we recommend:

STEP 1: 7-DAY LOADING PHASE - Take 20mg of CBD per day for the first 7 days. Each CBD OolaTea conveniently contains 10mg of water-soluble CBD. One CBD OolaTea in the morning and one in the evening will provide the 20mg recommended dosage in the loading phase. Alternatively, you can add CBD Honey Pearls as a natural sweetener to your tea (or any food or beverage you choose). The goal is to get to 20mg of CBD per day for the first 7 days.

STEP 2: 21-DAY BUILDING PHASE - For the next 21 days, take 10mg of water-soluble CBD per day. One CBD OolaTea contains 10mg of water-soluble CBD. Alternatively, you can add one packet of CBD Honey Pearls (contains 10mg of water-soluble CBD) as a natural sweetener to any food or beverage you choose. The goal is to get to 10mg/day for the next 21 days.

STEP 3: EVALUATE - After the 28-day protocol, you decide if CBD is a good fit for you. Adjust your dosage based upon response to the trial and desired affect. This will be your DAILY MAINTENANCE PHASE. Most daily users find between 10-20mg is enough to meet their health goals.

Will drinking CBD OolaTea in the morning affect my performance in work?

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Not adversely. CBD OolaTea is free of THC. THC is the psychoactive (“high”) component of cannabis. Most people report a subtle relaxing or calm feeling after drinking OolaTea. Some report increased focus. We would recommend CHILL or RELIEF blends for the morning, since SLEEP CBD OolaTea is CBD paired with Chamomile tea, which has been used to promote rest and sleep for generations. CBD Honey Pearls can be used at any time of the day or night.

Infused tea

What is OolaTea's Infused Line?

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The Infused Line of OolaTea is a collection of premium loose-leaf organic teas specifically formulated to be infused with your favorite verified consumable essential oils. All of our teas meet the rigorous standards to be certified organic and are blended to promote a life of optimum balance and vitality.

What essential oils do you recommend?

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Our Infused Line of OolaTea was created specifically for use with verified consumable essential oils only. Our recommended essential oil for each tea flavor can be found on the back of each OolaTea package.

Are your Infused OolaTea's certified organic?

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They sure are! Our entire Infused Line of OolaTea is certified organic to provide you with a healthy option for your daily routine.

What is the OolaTea Giveback program?

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For every bag of OolaTea purchased, we provide one meal to a child in need through our Rice Bowls partnership. Thanks to you, we are able to be a small part of something really big in the lives of the children in need.

Monthly memberships

What do I get in my first box?

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All new subscribers will receive our Welcome Box for Month 1 which includes our two most popular blends - ENERGY (Peppermint Rush) and DETOX (Dragon Clove). You will then hop on with everyone else and receive 3 of our most popular season specific OolaTea flavors for the following months.

How are memberships billed?

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Monthly subscriptions are automatically billed $29.99 on the 21st of each month ($27 box price + $2.99 shipping), and your subscription box will be shipped out on the 3rd of the following month. If you sign up for the monthly subscription before the end of the month, your first box will be shipped on the 3rd of the next month and you will be billed again on 21st of that next month for your following box.

Example: Purchased subscription on 7/1, you will be billed again on 8/21. First box shipped on 8/3. 
Example: Purchased subscription on 7/28, you will be billed again on 8/21. First box shipped on 8/3. 

What are my membership benefits?

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Subscriber Benefits:

1. Includes 3 bags of our most popular OolaTea flavors each month, and they will be season specific.

2. 20% off all individual orders

3. $2.99 fixed-rate shipping on subscription boxes

4. Each subscription box provides 3 meals to a child in need

5. Unsubscribe at anytime

How do I manage/delete my monthly membership?

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Simply scroll to the top of this page and, under the tab "Manage Plan", click on Monthly Membership. You will then be directed to the page you need to manage/delete your OolaTea monthly membership.

Payment Issues

Why is my credit/debit card(s) being declined?

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Based upon the growth and demand for OolaTea and seeing the International interest/opportunity with CBD, we positioned ourselves to be able to distribute globally by moving our location for this branch of Oola to our office in the UK. If your card is repeatedly declined, you will need call your bank (the phone number on the back of the card). They may believe that your card was hacked and is being used overseas and auto-blocked it for your protection from fraud. They simply need to hear from you that it is you placing this order. Simply call them and let them know that you authorized the transaction. Many times when they learn your spending behavior, the one-time phone call clears up the frustration of not being able to buy for future transactions on our site.

Why was I charged an International Transaction fee?

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This was a mistake. You will need to call your bank and have it reversed. You purchased a product from the US and, if it was shipped to the US, you do not owe this fee. The confusion with your bank may come from the fact that the primary OolaTea location is our International Office in the UK. However, nothing was bought, sold, or shipped from this location. Distribution for all OolaTea products is either out of Scottsdale, AZ or Boise, ID.

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